Budget and reporting
The finance director's question finally has an answer
“How much have we spent on retailers, and what did we get for it?” Loyaltix keeps both columns: what the programme costs, to the last dinar, and what the shops did in return.
One budget, three figures
You set the programme budget in dinars. At any time, you can read what has been spent (points already redeemed), what is reserved (orders in progress) and what is left.
An alert goes out at 80%. If you wish, orders are blocked when the budget is empty, so that you don't build up a debt to the shops.
- Automatic reconciliation every hour
- A log of every point cut off by a cap
- Export for the accounts
The cap per shop, or how to avoid nasty surprises
Without a cap, ten very keen shops can take half the budget. With a monthly cap, say 400 mission points per shop, the maximum spend can be worked out before the programme even starts: number of shops, times the cap, times the value of a point.
Anything over the cap doesn't drop out of sight. Every point cut off is logged with the shop, the mission and the date. If the cap turns out to be too low, you will see it in the log before you hear about it in the field.
The indicators tracked during a pilot
Each one is compared with the target set at the start, week after week.
Activation
Share of invited shops that have created their account.
Participation
Share of active shops that send in the mission of the week.
Approval
Share of photos accepted at the first attempt.
On-time delivery
Rewards delivered within the promised time.
Budget
Budget used compared with the calendar.
Open requests
Complaints and questions from shops awaiting a reply.
A dashboard you can also work from
The indicators are at the top. Below them, shortcuts to what is waiting: photos to moderate, open orders, unanswered requests, each with its counter. Whoever opens the back office in the morning knows where to start.
Bring your numbers
Number of shops, the value you give a point, the cap you have in mind: we run the simulation together during the demo.